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• Getting started with Socialwidget

  Social Account Manage Social Accounts Add new Instagram Personal/ Business Account to Socialwidget Get a new access token for InstagramSome readers

• What is a Media Source and how to create one in our app

  Media Source is a place that contains all your Instagram accounts (you can connect two types of account including Personal account and Business account). Very popular

• What is a Gallery and how to create one in our app

  After creating a Media Source, the next step is to make a Gallery to choose what to display on your store. What is a Gallery? Gallery holds all the media (images, videos and carousels) that our app crawls from your account(s) in Media Source.Popular

• Custom the position, heading title and style of your Instagram feed to match your store's theme

  After connecting your Instagram account, creating your Media Source and Gallery, you need to create a Widget to display the Instagram feed on your store.Very popular

• How to connect your Instagram Business account and Instagram Personal account to our app

  What is the difference between an Instagram Business account and Instagram Personal account?Very popular

• The structure of Socialwidget (Media Source, Gallery and Widget)

  From March 2021 onwards, Socialwidget is completely refactored to bring you many highly requested features as well as the best using experience. Popular

• Overview of Socialwidget Report

  Let's have a quick overview at Socialwidget report to understand, monitor and optimize your widget performances! Socialwidget Report assists you to learn about the insights of all installed widgets, media items and CTA buttons. Viewing these analytical data by the following simple steps: Choose Report button Tap the drop-down menu and choose to view the insight for the last 7, 14, 30 days or any period of times (maximum 30 days). Account Overview This section illustratesFew readers

• How to create TikTok feed in Socialwidget

  Tiktok profile - new outstanding feature from Socialwidget TikTok Profile is released to enable users to create widgets of TikTok videos and showcase them on your Shopify storefront Kindly ensure that you are on the Socialwidget Pricing Plan before applying the Tiktok feed. Connect TikTok profile Choose Account Choose Add account Choose Tiktok and Connect your account ![](https://storage.crisp.chat/usSome readers

• How to create Instagram Creative Feed

  Instagram Creative Feed provides you with an experience by utilizing available designed widget layouts that suit your style. Kindly ensure that you are on the Socialwidget Pricing Plan before applying the Instagram Creative feed. How to create a new Instagram Creative Feed Create Media source Choose Media source tab and Add new Source Choose Instagram Personal or Instagram Business ![](https://sFew readers

• How to create Instagram Stories Widget

  Let's experience our latest significant feature for your widget: INSTAGRAM STORIES WIDGET With this feature, you can create widgets of Instagram stories and showcase on your Shopify storefront. Let give a try to enhance the performance of your Instagram feed! Kindly ensure that you are on the Socialwidget Pricing Plan before applying the Instagram Stories Widget. How to create a new Instagram Stories Widget **Create MediFew readers

• How to get a new access token for Instagram

  In some special cases, the Instagram access token expires and prevents image auto-update. We will guide you to get a new access token so the auto-update can run smoothly. Very popular

• Tag product to your photo/carousel/video and highlight best-selling items to convert visitors to buyers

  Before, Socialwidget simply enables you to add your beautiful Instagram feed to any page in your store. This feature surely attracts visitors, but we understand that you want to convert them to actual buyers. Therefore, we are excited to bring you Shoppable Instagram Feed. It allows you to tag products and even variants to all type of media (your Instagram photo/video/carousel). Not stopping there, you can also add badge to highlight products that are best sellers/on sale to attract more atteVery popular

• Show your Instagram profile to get more followers and interaction

  Instead of displaying a headline as previously, you can now fully customize your Instagram profile on the website. Simply go to the widget's edit section , pick the title edit section, and then pick "Choose and use your account information" as below. ![](https://storage.crisp.chat/users/helpdesk/website/ab8aSome readers

• Add CTA button (add to cart, direct to check out) to your Instagram feed to boost conversion rate

  By having of call to action button, the merchant can increase their chance of order converting with check out button and add to cart button The first thing that you have to do before you want to add this power feature to your Instagram feed is to tag the product in your image first. Please refer to the this document on how to add products to each image in your Instagram feed.Some readers

• How to translate languages for your widget

  _Understanding that language should not be a barrier in your worldwide connections, our Language Translation has been published to help you closer approach your customers, and raise your Instagram brand awareness. Let's see how we may surprise you! _ Add languages from Shopify to your Socialwidget Our app will utilize your Shopify's default language as the main language on the widget. Then, other published languages will be supplementary ones. To find out which languages are set up andFew readers

• How to resolve when your most recent image is not updated to Socialwidget or the widget is not displayed on the website?

  Currently, there are many cases where your most recent image on Instagram is not updated, or even the widget suddenly disappears from the website. If you are facing this situation, please refer to this article, you can check it quickly by doing the following. Step 1: Access the account section, you will see a warning with a red exclamation mark as shown below, this step you just need to choose to reconnect ![](https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/f1_ptv8sFew readers

• How to downgrade the current plan in Socialwidget

  To downgrade your current plan, you need to ensure the advance features are disabled or removed to suit the conditions of your preferred plan. Based on Socialwidget Pricing Plan, our app will automatically compare the feature data before and after downgrading and notify to the customers. Review your current features and settings Choose Pricing Plan tab Choose Downgrade to your preferred plan and review on the popuSome readers

• How to manually add your widget code

  Manually adding your widget can help you to place the widget at your desired positions. Let us show you to handle it! Make copy the widget code from our app You will need to access our app and take the widget code before inserting on your theme. Tap on the widget At the Install widget code step, choose Manual install by widget code Make copy the code ![](https://storage.crispSome readers

• How to create a Product Widget

  _Product Widget will support showing the widget in Product details pages. It will include all the Instagram images/ videos having your tagged products. _ Kindly ensure that you are on the Socialwidget Pricing Plan before applying the Product Widget. How to create Product Widget Tag products on images/ videos Choose Gallery tab Hover on the images you'd like to tag [Tag products](https://help.socialhead.io/eFew readers

• How to troubleshoot the expired items in Media source

  You're experiencing issues with expired items in Media source while making efforts to re-sync but failed? Don't worry, kindly follow the below troubleshooting steps 🔨 Issue symptoms The images/ videos from Instagram feed is turned gray Expired items keep showing in spite of numerous clicks on Start Sync button ![](https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/image_gpol9r.pngSome readers