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Add stunning Instagram feed to any page in your store
Custom the position, heading title and style of your Instagram feed to match your store's theme
After connecting your Instagram account, creating your Media Source and Gallery, you need to create a Widget to display the Instagram feed on your store.
How to get a new access token for Instagram
In some special cases, the Instagram access token expires and prevents image auto-update. We will guide you to get a new access token so the auto-update can run smoothly.
How to connect your Instagram Business account and Instagram Personal account to our app
What is the difference between an Instagram Business account and Instagram Personal account?
What is a Media Source and how to create one in our app
Media Source is a place that contains all your Instagram accounts (you can connect two types of account including Personal account and Business account).
The new structure of Socialwidget (Media Source, Gallery and Widget)
From March 2021 onwards, Socialwidget is completely refactored to bring you many highly requested features as well as the best using experience.
Tag product to your photo/carousel/video and highlight best-selling items to convert visitors to buyers
Before, Socialwidget simply enables you to add your beautiful Instagram feed to any page in your store. This feature surely attracts visitors, but we understand that you want to convert them to actual buyers. Therefore, we are excited to bring you Shoppable Instagram Feed. It allows you to tag products and even variants to all type of media (your Instagram photo/video/carousel). Not stopping there, you can also add badge to highlight products that are best sellers/on sale to attract more atte
What is a Gallery and how to create one in our app
After creating a Media Source, the next step is to make a Gallery to choose what to display on your store. What is a Gallery? Gallery holds all the media (images, videos and carousels) that our app crawls from your account(s) in Media Source.
Show your Instagram profile to get more followers and interaction
Instead of displaying a headline as previously, you can now fully customize your Instagram profile on the website. Simply go to the widget's edit section , pick the title edit section, and then pick "Choose and use your account information" as below. !(https://storage.crisp.chat/users/helpdesk/website/ab8a
Add CTA button (add to cart, direct to check out) to your Instagram feed to boost conversion rate
By having of call to action button, the merchant can increase their chance of order converting with check out button and add to cart button The first thing that you have to do before you want to add this power feature to your Instagram feed is to tag the product in your image first. Please refer to the this document on how to add products to each image in your Instagram feed.
How to resolve when your most recent image is not updated to Socialwidget or the widget is not displayed on the website?
Currently, there are many cases where your most recent image on Instagram is not updated, or even the widget suddenly disappears from the website. If you are facing this situation, please refer to this article, you can check it quickly by doing the following. Step 1: Access the account section, you will see a warning with a red exclamation mark as shown below, this step you just need to choose to reconnect !(https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/f1_ptv8s