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Engage to customers on multiple social platforms to boost sales
Manage your page effectively with Auto Hide Comment and Auto Reply Comment
Manage your fanpage has become easier than ever with Socialreply. We do not only help you to manage direct messages, but you can also manage comments on Facebook page. Auto hide comment This function allows merchants to hide comments on Facebook fanpage automatically. Here, merchants will have two options: Hide all comments from your posts First, enable the feature, then tick on Auto-hide all comments. Finally, click Save Settings. !(https://storage.crisp.chat/users/helpdes
How to embed Socialreply's chat widget to your website
Visitors tend to have better experiences when they don’t have to channel-hop to resolve the same problem again and again. Therefore, chat widget gives you a stronger connection with your customers by guaranteeing all of their queries are getting replied 24/7. Here is the instruction on how to set up chat widget on your website. Let's take a look. A. Connect Facebook page
What is Socialreply?
What does Socialreply do? Socialreply is a powerful Facebook Messenger Marketing Tool for your Shopify store. The Reply Box collects and displays all your conversations from multiple social accounts in one place, allowing you to engage and respond to your audience easily. Moreover, you can also send customers your product information, create order, and confirm payment when chatting within the app.
What are the main features in Reply Box?
In Reply Box, you can engage and respond to your audience easily regardless of the social media platforms they are on. To speed up your response time, you can create saved replies and attach media. Better yet, you can search a product and send its link to your customer when chatting right within the app. Most importantly, our app allows you to create an order without leaving your chatbox, which is bound to save you tons of time and boost your sales! Access Reply Box Click on the **Reply Bo
How to create a new order in Reply Box
With this feature, you will be able to create a new order, set up shipping address, add discount and shipping rate right in your inbox. This article will show you how to create a new order for both Comment and Inbox messages. When replying to Inbox messages, you can create an order and send it to your customers. On the other hand, you can create an order, but cannot send it to customers when re
How can I create a saved reply?
Dealing with the same questions over and over again can be time-consuming. This is where saved replies can really help. Saved Replies enable you to write, personalize, and send saved replies to common questions. It will certainly speed up your response time while keeping your responses personalized. 1. Create a saved reply Click on the saved reply icon within the chatbox. Th
Create a personalized relationship with your customers through Facebook Messenger
In this new version, Socialreply brings you two new features that help you to actively approach your buyers and engage with them throughout their whole journey. Specifically, you will be able to send messages straight to a customer's Facebook Messenger inbox. Let's take a look! Growth Tool To be able to send messages straight to a customer's Messenger inbox, you will need them to be a subscriber to your store. Therefore, a Growth Tool appears as a checkbox/button on your store front to