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Engage to customers on multiple social platforms to boost sales
Manage your page effectively with Auto Hide Comment and Auto Reply Comment
Manage your fanpage has become easier than ever with Socialreply. We do not only help you to manage direct messages, but you can also manage comments on Facebook page. Auto hide comment This function allows merchants to hide comments on Facebook fanpage automatically. Here, merchants will have two options: Hide all comments from your posts First, enable the feature, then tick on Auto-hide all comments. Finally, click Save Settings. !(https://storage.crisp.chat/users/helpdes
How to embed Socialreply's chat widget to your website
Customers have better experiences when they don’t have to channel-hop to resolve the same problem again and again. Therefore, a chat widget gives you a stronger connection with your customers by guaranteeing all of their queries are getting replied 24/7 right on your store. How to set up a Chat Widget Since the chat widget is considered to be a Growth Tool itself
What is Socialreply?
What does Socialreply do? Socialreply is a powerful Facebook Messenger Marketing Tool for your Shopify store. Here are the main features: The Reply Box collects and displays all your conversations from multiple social accounts in one place, allowing you to engage and respond to your audience easily. Moreover, you can also send customers your product information, create order, and confirm payment when c
What are the main features in Reply Box?
In Reply Box, you can engage and respond to your audience easily regardless of the social media platforms they are on. To speed up your response time, you can create saved replies and attach media. Better yet, you can search a product and send its link to your customer when chatting right within the app. Most importantly, our app allows you to create an order without leaving your chatbox, which is bound to save you tons of time and boost your sales! Access Reply Box Click on the **Reply Bo
How to create a new order in Reply Box
With this feature, you will be able to create a new order, set up shipping address, add discount and shipping rate right in your inbox. This article will show you how to create a new order for both Comment and Inbox messages. When replying to Inbox messages, you can create an order and send it to your customers. On the other hand, you can create an order, but cannot send it to customers when re
How can I create a saved reply?
Dealing with the same questions over and over again can be time-consuming. This is where saved replies can really help. Saved Replies enable you to write, personalize, and send saved replies to common questions. It will certainly speed up your response time while keeping your responses personalized. 1. Create a saved reply Click on the saved reply icon within the chatbox. Th
Create a Subscription Button to attract your customers' attention and gain new subscribers
Having a Subscribe Button on your store makes it easy for you to attract your customers' attention and gain new subscribers. A Subscribe Button can be directly added on your website to get opt-ins.
Add a Subscription Checkbox directly on your website to get new subscribers
A Subscription Checkbox can be directly added on your website to get opt-ins.
Send messages directly to your customer's Facebook Messenger inbox using Growth Tool and Chat Flow
Socialreply brings you two new features that help you to actively approach your buyers and engage with them throughout their whole journey. Specifically, you will be able to send messages straight to a customer's Facebook Messenger inbox. Let's take a look! Growth Tool Growth Tool helps bring customers or leads into direct conversation with your bot using call to actions or links. There is an extensive array of Growth Tools such as Overlay Widgets, Embeddable Widgets, Facebook Triggers and
How to create a Live Script
We are excited to introduce you our latest significant feature for your Facebook Messenger Marketing Tool: LIVE SCRIPT With Live Script, you can simply approach, manage and control customer's comments on your Facebook's Livestream. How to create a Live script Create a new script Choose Live Script tab Choose to Create your new script Put your Script Name and click on Create button !(https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/i
Open a popup with Modal Growthtool feature and engage your customer
Pop-ups are almost an indispensable feature for websites. It would be great if you could ask customers to subscribe to messages right at the pop-up. Create a modal growthtool To create a pop-up with Socialreply, first you will access the Growth Tool, then you will select ''Modal '' Here, we have a few templates for you to easily choose according to your preferences, or you can design your own pop-up.
Two new significant conditions for your chat flow
We are releasing new conditions to optimize our chat flow features. After adding a new chat flow, our new conditions such as Returning Subscribers and Schedule, will be in the top right corner of the screen. The following simple steps will assist you experience this feature: Create new chat flow Choose Condition Choose Returning Subscribers or Schedule Drag and drop the condition, then Edit Preview Flow or Publish when your flow is ready
Get Started Mode help you engage with new customers in the quickly way
Get Started Mode isn't just exhibit your store personality yet additionally makes clients mindful that they are permitting Facebook shop to send message straightforwardly to them on Facebook. Set up Get Started Button as following steps Go to the Growth tool section Choose popular widget >> Get Started Mode !(https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/image_1e60cf.p
How to use Instagram Direct
Instagram is not only a user-friendly social media platform for businesses to gain customer's engagements, but it also helps to generate sales and enhance satisfaction by having meaningful interactions with people on Instagram messaging. We are excited to integrate Instagram Direct to Socialreply to optimize your conversations' management tool. You will need to meet these 4 conditions as below before applying Instagram Direct: I. Your Instagram account is set up as Business type It