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Subscriptions app to yield recurring revenues & payments
How to get started with SubBox app?
The SubBox app can help you to create a subscription plan for your customers, manage your plan and customers that subscribe to the plan and also help you edit the plan. Most importantly, all of the actions are very easy and handy. Please let's discover the app together!!! What is a subscription? Firstly, let me explain you what is a subscription A subscription to a plan is an agreement between a seller and a buyer in which products are provided by the seller under their terms of th
How to create a subscription with plan type Prepaid?
With SubBox, you can set up the in few steps. Visit Apps > SubBox > Plans Plan Types This plan type allows the customer to make a single payment upfront for orders that will be delivered on a repeat basis. And it will be canceled when the cycle ends. Click on the dropdown menu, select Prepaid Plan Types Fulfillment frequency The time betwe
Explanation of 3 subscription plan types
Here is briefly explanation to set up your subscription with each subscription plan type Sometimes, you discover that you can see the bottom of your coffee box, you forgot buy it, this is awful. How do you start a new day without a cup of coffee? Your customers can be in the same situation, don't worry. The SubBox app can help you create a subscription plan for your customers, they do not have to face that bad thing anymore!! Jump to a section: Pay As You Go 2
How to create a subscription with plan type Pay as you go?
The Pay as you go plan is a plan type that charges customers before they will buy products or use services. They have to pay as soon as the next period arrives. Follow following steps to set up Pay as you go plan type Visit Apps > SubBox > Plans Plan types Click the dropdown menu and select Pay as you go Plan Types Order Frequency Fill out the day between two continuous purchases wi
How to create a subscription plan?
With , you can create a plan easily Follow this instruction below to manage your plan In the Apps section, go to SubBox > Plans in the left menu, now start to set your subscription plan. Click on Create subscription plan to start set up your plan Create subscription plan There are 2 main parts to create a plan I. Subscription Information ** 1. Name** Fill ou
How to create a subscription with plan type Advanced Prepaid?
Advanced Prepaid is an upper-level Prepaid One-time plan. Nevertheless, it will automatically renew the billing cycle until the customer cancels the subscription. With SubBox, you can set advanced prepaid rules and it is really handy as automatically renew the billing cycle. Visit Apps > SubBox > Plans Follow this tutorial below. Plan Types Click the dropdown menu and select Advanced Prepaid ![Plan Types](https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a190
How to manage all subscription plans?
A subscription plan is created in the the Plans, that will be displayed in the Plan Center You can manage all plans created here and easily edit it Plan Center You can quick search subscription plan by plan name Search by name Or sort by plan name or date !(https://storage.crisp.chat/users/helpdesk/
How to manage your subscribers?
Here you can manage a list of customers who have subscribed. You can search your subscribers by name or email The list will display Customer Name Mail Active Subscription Inactive Subscription Pause Subscription Subscriber Click to the Customer Name to see the subscriber details !(https://storag
How to manage all Subscriptions?
In this article, we will show you the important feature that helps you manage all subscriptions. Let's explore it! On Subscriptions section, you can search the subscription by subscription ID, customer's name or customer's mail You can also sort the subscription by date created or order date And filter the
How to set up the Customer portal?
This function allows you to make modifications to your customer portal and drive higher subscription retention. Let's see which things you can set up with it! Please go to the Settings > Customer Portal to set up the Customer portal permission, Customer portal label and Customer portal control. Please join with us to find them out in detail! 1. Customer portal permission In her
How to set up Subscription widget?
This function allows you to make modifications to your widget appearance and drive higher subscription conversions. Let's see which things you can set up with it! Please go to the Settings > Subscription Widget to set up the Widget Configuration, Widget Label and Widget Appearance. Please join with us to find them out in detail 1. Widget Configuration In here, you can easily cus
How to set up email notification?
This function allows you to manage the email notifications sent to you and your customers. Let's see which things you can set up with it! Please go to the Settings > Email Notification to set up the Admin notifications and Customer notifications. Please join with us to find them out in detail Firstly, please enter your email address if you want to receive notifications. Then you can cl
How to create a logo URL?
In order to take the logo URL, please go to your Shopify admin > Settings > Files > click the Upload files button to upload your logo from your computer, then Copy the link After that, please go back to our app and paste the logo link here If you have any further questions about this, don't he
FAQ: Why is the subscription widget not showing on my website?
There are 3 reasons: You haven't set up payment gateway with any required gateways. Shopify currently requires all merchants looking to install any subscription app to use Shopify Payment, Stripe, Paypal express gateway, Apple Pay, Shop pay or Authorized.Net only. Please go to your Shopify admin > Settings > Payments to set up payment gateway. You can see all qualifying criteria for Shopify subscription API here: [Eligibility Criteria](https://help.shopify.com/en/manual/produ
How to use the Customer portal
In this article, we will show the customer portal page that your customer will access and manage their subscription. There are 2 ways to access the customer portal page, let me show you them. Accessing from the account page In the store, your customer can click the Login icon to access the account page. After logging in, they can click the Manage your subscription button to go to the customer portal page. !(https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000
Pricing Plan Explanation of SubBox
Pricing plans that scale with you! Check out here to get more familiar 📖🔍 Monthly Subscription Revenue is the total amount that customers bought subscriptions in a month (from the beginning of the month to the end of the month). This revenue hasn't included the Shipping fees, Taxes, and Tips. If you refund the subscriptions in that month, the revenue will be deducted. Subscription transaction is the total amount that customers bought subscriptions in a month. This transaction ha
FAQ: What's the difference between Total sales, Total spent and Subscription revenue?
This article points out the difference among three metrics Total sales, Total spent and Subscription revenue The Total sales in Subscription Details is total of sale price of subscription add plus shipping fees. Total Sales The Total spent in Subscriber Details is total amount that a subscriber spent for subscriptions, it does not include the **Shipping fees, Taxes, and Tip
FAQ: Why your subscription can't automatic charge for the next billing of subscribers through PayPal gateway?
If you're not yet approved for Reference Transactions with PayPal, and a customer makes an order that includes a subscription, then Shopify hides PayPal as a payment option during checkout. This is why our app can't automatic charge for the next billing of subscribers through PayPal gateway. Please contact the PayPal support team to enable Reference Transactions. ![This subscription has the the PayPal information, so the app can automatic charge for the next billing](https://stor
FAQ: Why some payment gateways aren't showing on my checkout page?
Shopify currently requires all merchants looking to install any subscription app to use Shopify Payment, Stripe, Paypal express gateway, Apple Pay, Shop pay or Authorized.Net only. Therefore, Shopify's checkout page only shows these payment gateways when your customers buy subscriptions. If you integrated 4 payment gateways, but only one of all is in the Payment gate that Shopify requires, for example PayPal, the checkout page only shows PayPal when your customers buy subscriptions. You can see
FAQ: Why doesn't our company email receive the notification emails?
There are 3 reasons: The notification mails went to the Spam or Junk mailbox, please double-check on it. Your company mail is out of space, please check and delete needless mail in both Inbox and Trash box. Your company email has some settings to prevent email from somewhere. And it prevents email from us. In order to solve the issues, please change the social email address that receives admin notifications such as Gmail, Yahoo mail, Hotmail,... or ask your technical email team to