Question 1

Create a product feed on Google Merchant Center

Accepted Answer

Create a feed

After setting up your product source, you are taken inside the app. Click Add Feed to start creating a product feed.

You are able to create multiple feeds on Google Merchant and Facebook Catalog. To know how to set up a feed for Facebook Catalog, refer to this article.

Connect your Google Merchant Center account to our app

You need to connect your Google Merchant Center account to our app for the feed to be uploaded there.

Click on Connect with Google Merchant > Log into your Google Merchant Center account > Allow. Then, a window appears to let you set up the feed.

Choose the Google Merchant account you want to connect. If you have multiple accounts, choose one in the drop-down list.

|| Note: If you do not have a Google Merchant account, you will need to create one. Then, refresh the app to connect the Google Merchant account to our app.

Then, choose the Target Market, Language, and input a Feed Name. Click Next to create a feed.

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Question 2

How to connect your Instagram account to our app

Accepted Answer

GET INSTAGRAM WIDGET & SLIDER FROM SHOPIFY APP STORE

Simply click here and you will be redirected to the app's installation page on Shopify App Store. Then, click on the Add app button.

1. Connect your Instagram account

Add your Instagram account to our app

2. Create your first widget

Select the page where you want to place the widget, choose which gallery to display and choose the position (top or bottom at the page). You can place the widget on any page within the store.

3. Activate your widget

Press Active Your Widget to have the widget displayed on your store right away. If you want to edit the widget to match your theme, press Go to Gallery to view your widget in-app.

In the app, your Instagram gallery will appear in the gallery list as below. You can add as many galleries from different Instagram accounts as you want.

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Question 3

How to create a product feed on Facebook Catalog

Accepted Answer

Besides creating product feed on Google Merchant Center, you can also create one for Facebook Catalog.

Create a catalog for our app on Facebook Business

First, you need to have a Facebook Business account. After creating one, log in to your Facebook Business account and create a catalog. You should choose Upload Product Info as the upload method.

Next, choose your Facebook Business account as a Catalog Owner. Click Create (Please be noted that the SocialShop account is only for illustration purpose).

Connect your Facebook Business account to our app

To import your products and have them uploaded to Facebook Catalog, login to our app, press Add Feed and choose to Connect with Facebook Catalog.

The process is the same when you connect with Google Merchant. Choose your Facebook Business Account, choose the Catalog ID that belongs to that account, then input other fields such as Target Market, Language, and Feed Name. Click Next.

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Question 4

Optimize your products with Mapping feature

Accepted Answer

Mapping is available in two places for different purposes.

Mapping in the Product Sources section

Here, Mapping allows you to change the name of the product fields to something else. This is useful if you find it hard to remember and understand the field's default name. The new names will appear in the Mapping in the Feed Center section.

For example, if you change the name of [P] Product Url to Product Link and [P] Variant Url to Variant Link, then these fields in Mapping in Feed Center will appear as [P] Product Link and [P] Variant Link.

Mapping in the Feed Center section

Here, Mapping allows you to assign a value to a product field and apply this value to all of your products.

Input a value for a field

There are three ways to input a value for a field.

Choose a variant

For example, you want your products' titles to only have the product's name and do not include the variant's name. Simply click and choose the [P] Product Title in the drop-down.

The product now has the title of itself only, and do not include the variant's name

![](https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000

Question 5

How to use Random Product autopilot

Accepted Answer

Autopilot is an indispensable tool that helps to create, schedule, and post all your content automatically. We believe it will be of great help to those that have many products with diverse categories, or those who just simply do not have time to manage their marketing posts.

A. NAVIGATE TO AUTOPILOT

Go to Autopilot > Create Campaign > Choose Random Product > Click on the social media account you want to set the autopilot

B. SET A NAME FOR YOUR AUTOPILOT PLAN

C. ADD CONTENT

You can create multiple content templates by clicking the Plus sign. These contents will be assigned randomly to your products.

There are two ways to add content to your post:

1. Add your own content

Add Variant: Each variant is a component of the post (Product URL, Product Title, etc.). You can add and arrange these variants along with your content to have the content format you want. Refer to this article to know more about discount information.

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Question 6

Display Instagram feed on your store and customize it to match your theme

Accepted Answer

After connecting your Instagram account, a widget will appear in Widget tab. Click on it to customize it to match your theme.

1. Feed Setting: Choose where to place the feed and its effects

Select the page where you want to place the feed, choose which gallery to display and choose the position (top or bottom at the page). You can place the feed at any page you want within the store.

Edit the text and image effect to your preference

For the image hover effect, you can choose between having no overlay and having overlay (Instagram icon)

2. Desktop and Mobile Setting: Edit the feed to fit your devices

Choose to display the feed as Grid or Slider. If you choose Grid, the number of rows and columns can be adjusted to fit your device's screen.

If you choose Slider, you can set the slide to Autoplay, as well as the amount of images to show on the slide and the duration per scroll

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