Socialhead Help Center
Go to website
Create and optimize product feeds on Google and Facebook
Create a product feed on Google Merchant Center
Create a feed After setting up your product source, you are taken inside the app. Click Add Feed to start creating a product feed. You are able to create multiple feeds on Google Merchant and Facebook Catalog. To know how to set up a feed for Facebook Catalog, refer to [this article](https://help.socialh
Optimize your product feeds with Mapping feature
Mapping allows you to assign a value to a product field and apply this value to all of your products.
How to create a product feed on Facebook Catalog
Besides creating product feed on Google Merchant Center, you can also create one for Facebook Catalog. Create a catalog for our app on Facebook Business First, you need to have a Facebook Business account. After creating one, log in to your Facebook Business account and create a catalog. You should choose Upload Product Info as the upload method. !(ht
How to set up your product source
After installing our app here, you will be taken to the Set up page. Please refer to the guide below to set up a product source that suits your needs the best. Source collections You can choose to create your feed from All Products in your store, or from Specific Collections only !(https://storage.crisp.chat/users/helpdesk/websi
What is Socialshop?
Socialshop allows you to create, manage and optimize your Google and Facebook product feed with a simple setup process.
Create multiple product feeds to target multiple countries
Create multiple product feeds We understand that you want to target multiple markets, so we now allow you to create multiple feeds for each platform. Simply click on Add Feed and open doors to new markets! Please refer to this article on how to create a product feed on Google Merchant Center, and [this
Understand your feed better with products' status and sources
In order to bring you the optimal experience, we decide to completely re-design Socialshop's interface. Specifically, we separate the product feed and product list to give you better control and understanding of your items. Feed Center: Understand your feed better with distinct item's status Your feed is displayed here with detailed information including Platform, Market and Language/Currency !(https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/image_tj4wu5.png
Make your targeting more precise with Google Product Categories
We know that the more precise your targeting is the higher chance you get your customers to convert. Especially on Google Shopping Ads, it’s all about targeting and optimizing your product categories to match with customer search terms. Therefore, we are excited to bring you our latest feature, which enables you to assign a Google Product Category to your collection. To start, go to Feeds > Click on your feed > Choose Categories tab > Press Add Collection. !(https://storage.cris
What does Pending status on Google Merchant Center mean?
Why are my products shown as Pending? When you create a product feed for the first time, your items and website will be subject to an initial review to ensure they meet Google's policies. This process can take up to 3 business days and during that time your products will show as "Pending". If the review is successful, your products will be displaye
How Metafield helps you achieve higher product visibility on both Facebook and Google
We have received a lot of feedback from our precious users regarding feed optimization and syncing process. Therefore, the team have come up with new features to provide you an even better using experience. Let's take a look! Better feed optimization with Metafield With this feature, Socialshop enables you to optimize your product feeds even further. First, the app syncs existing metafields from your Shopify store. Then, you are able to map the metafields to your product feed and have
Set up both product feed and Facebook Page Shop in a flash with Facebook Business Extension (FBE)
You can create a data feed from your store's product, create a Facebook Shop, then have the feed pushed to your Shop with only a few clicks.
Keep track of the app's progress (sync, submit and fetch)
Keep track of the app's progress To keep you informed of the app's progress, we have added the Progres Bar at the bottom right. Import products from your store to the app If you just create a feed, our app will start importing products from your store to the app. The import process should be done within 5-10 minutes. Sync products to your feed After you create a feed, our app will submit produc
How to fix common errors in Google Merchant Center (Part 1)
When you create a Google product feed, it is highly likely that you will face some kind of errors or warnings from Google. Don't worry, our team is here to guide you through. In this article, you can learn what causes those errors/warnings and how to fix them
Customize your Facebook feed even further with Category Specific Fields
In this version, we bring you 285 Category Specific Fields for Facebook Feed. By enhancing feed quality, your Facebook Shop and products are more discoverable for prospective customers.