Media Source is updated automatically once every 6 hours/ Daily/ Weekly based on the auto-sync that you've set-up. However, in some special cases, the access token expires, which prevents auto-update.



To get a new access token, please follow the instructions below to get your gallery auto-updated again.

First, go to Account > Press Add account



​​Then, choose Personal Account or Business Account which is not updated and log in the account that you are currently using for our app > Press Continue to authorize our app again. That's it!



Personal Account :



Business Account:



Once you did all these steps, a new access token is generated and your media source is up-to-date again.

If you have any further concern, you can always reach out to us via in-app live chat or email at support@socialhead.io
Was this article helpful?
Cancel
Thank you!